Action for Blind People have been asked to carry out a scoping exercise on behalf of the Department of Health on what issues vision impaired people have when accessing GP Practices, from the point of actually needing to make an appointment to actually being in contact with a relevant professional practitioner (e.g. doctor or nurse).This could be an actual face to face appointment, telephone consultation, or receiving patient advice and other documentation in their preferred alternative format.
They would like to know what patients find particularly difficult or challenging when they need to see their local GP or a member of the practice team and are interested in learning any ways in which patients feel their Practice has improved access.
The feedback will be fed into the work of the GP Access Programme as the Department of Health who are looking at ways in which local health providers can improve access and better respond to the needs of particular patients including those with sensory loss.
For more information visit the Action for blind people’s website.
http://www.actionforblindpeople.org.uk
The Department of Health produces many leaflets in alternative formats but more can be done on an individual Practice level.
TransMedia Link can help you become more accessible, visit our website to find out how. www.transmedialink.co.uk
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